Politique de confidentialité

Last Updated: October 8, 2026

At Woey Panesi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website or place an order, we may collect certain information, including:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction information

  • Order details and purchase history

  • IP address and device information

  • Information you provide when contacting our customer service

We only collect information that is reasonably necessary to operate our website and provide our services.

How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders.

  • Process payments.

  • Ship your purchases.

  • Send order confirmations and shipping updates.

  • Provide customer support.

  • Respond to your questions or requests.

  • Improve our website, products, and services.

  • Prevent fraud, unauthorized transactions, and other security issues.

  • Comply with applicable legal and regulatory requirements.

  • Send promotional communications when permitted by law and when you have agreed to receive them.

Payment Information

Payments made through our website may be processed by third-party payment providers.

Woey Panesi does not need to store your complete credit or debit card information on our servers. Payment information may be securely processed by the payment provider used during checkout.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support website functionality.

Cookies may also be used by certain third-party services that help us operate and improve our website.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Shopify

Our online store is powered by Shopify, which provides the technology and infrastructure used to operate our online store and process orders.

Shopify may collect and process information in accordance with its own privacy practices.

Sharing Your Information

We may share your personal information with trusted third-party service providers when necessary to operate our business and provide our services.

These third parties may include:

  • Payment processors

  • Shipping and delivery providers

  • Website and technology service providers

  • Fraud prevention and security providers

  • Analytics and marketing service providers

We do not sell or rent your personal information to third parties for their own independent marketing purposes.

We may also disclose information when required by law, legal process, or to protect our rights, customers, website, or business.

Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Object to or restrict certain processing of your information.

  • Withdraw consent where processing is based on consent.

  • Request information about how your personal information is used or shared.

To exercise an applicable privacy right, please contact us using the contact information provided on our website.

Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information without parental or guardian consent.

We do not knowingly collect personal information from children for the purpose of making unauthorized purchases.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us through the contact information provided on the Woey Panesi website.

Thank you for trusting Woey Panesi.